Our policies — the foundation of transparent and accountable work
The Foundation for Support of Reforms in Ukraine works with public institutions, international partners, donors, experts and communities. Such cooperation requires clear rules: how we manage quality, protect personal data, prevent conflicts of interest, respond to violations, and ensure integrity, inclusion and accountability.
Quality and management system
Quality Policy
The document defines FSR’s approach to quality management, continuous process improvement, project effectiveness and compliance with the ISO 9001:2015 standard.
ISO 9001:2015 Certificate
The document confirms that FSR’s management system is certified to the EN ISO 9001:2015 standard. Certification covers the management and delivery of grant programmes and projects, including project administration, procurement, contracting, expert coordination, engagement with public authorities and international partners, stakeholder involvement and internal quality management processes. The certificate is issued by TÜV Austria.
Statement on Compliance with the Foundation’s Standards and Policies
A statement confirming compliance with the standards and policies of the Foundation for Support of Reforms in Ukraine.
Personal data protection
Personal Data Processing and Protection Policy
The document outlines FSR’s approach to personal data processing, privacy protection and responsible handling of information in cooperation with partners, project participants, experts and contractors.
Protection from sexual exploitation, abuse and harassment (PSEA)
PSEA Policy
The document defines FSR’s approach to preventing sexual exploitation, abuse and harassment, and sets out principles for responding to related risks in project, organisational and partnership activities.
Anti-fraud, bribery and corruption
Anti-Fraud, Bribery and Corruption Prevention Policy
The document sets out integrity rules and measures to prevent fraud, bribery, corruption and other improper practices in FSR’s activities. The policy also describes approaches to detecting, reporting and responding to such risks.
Prevention and counteraction of violations
Prevention and Counteraction of Violations Policy
The document describes FSR’s approach to preventing, detecting and responding to violations of internal rules, ethical standards, integrity principles, safe working practices and responsible management.
Gender equality and inclusion
Gender Equality and Inclusion Policy
The document defines FSR’s approach to gender equality, inclusion, non-discrimination and taking into account the needs of different groups in project activities, management, communications and partnerships.
Speaking up (whistleblowing)
Speak Up Policy
The document defines the mechanism for safely reporting possible violations, misconduct, conflicts of interest, abuse or other risks in the work of FSR, its projects or partner interactions.
Ethics and business conduct
Code of Conduct and Ethics
The document defines FSR’s standards of professional conduct, ethical behaviour, integrity, accountability and responsible cooperation with partners, public institutions, contractors, experts and project stakeholders.
Communications
Communications Guide
The guide outlines FSR’s approach to internal and external communications, partner visibility, project messaging, public representation, visual consistency and transparent communication with stakeholders.
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Need more information about the Foundation’s policies?
If you have questions about the Foundation’s policies, standards or procedures, contact our team — we will provide clarifications and additional documents on request.